Balanced Scorecard

By Paul Arveson - The Balanced Scorecard text by Kaplan and Norton describes in general terms the basic ideas of the balanced scorecard concept, its great advantages over past approaches to strategic management, and a general outline of how to develop and deploy such a system. However, there are many issues involved in making a good fit to a specific organization, and in estimating and minimizing the cost and time of deployment. (Added: 28-Dec-2009 Hits: 467 )

By na - Very short article that explains the Balanced Scorecard and examines its similarity to Hoshin Planning. (Added: 29-Jul-2004 Hits: 1362 )

By Robert S. Kaplan - Using the Balanced Scorecard approach, Robert S. Kaplan, of Harvard Business School, and David P. Norton analyze the four essentials of customer management: customer selection, acquisition, retention, and growth. (Added: 26-Jan-2006 Hits: 796 )

By Robert S. Kaplan - To be effective, board members must understand their company's strategy. Professor Robert S. Kaplan offers methods for using the Balanced Scorecard and strategy maps to increase board power. From Strategy and Innovation. (Added: 26-Jan-2006 Hits: 703 )

By 2GC - This case study uses material drawn from project work undertaken by 2GC for a UK based financial services firm. IIC commissioned the work to address two performance management issues: First, the need for a personal goal setting process that is both economical to deploy and effective in triggering changes in the behaviour of individuals. Second, the related need for the content and process of this type of system to be closely aligned to the overall aims of the organisation. The case study shows how IIC worked with 2GC to address these issues successfully using an adapted version of the 3rd Generation Balanced Scorecard framework. (Added: 18-Oct-2009 Hits: 205 )

By Organized Change Consultancy - Using the balanced scorecard to combine viewpoints of company success (Added: 23-Oct-2000 Hits: 2727 )

By Brian Ward - Ever since the early nineties when Kaplan and Norton introduced the concept of the Balanced Scorecard, organizations have been quick to adapt the approach. Originally designed with the private sector in mind, where as a result of the work of such powerful leaders as Deming, Crosby, Juran and Senge, cause and effect or systems thinking took hold and paved the way for such thinking at the strategic level, the scorecard promises once and for all to lay the ghost of 'management by results', (in favor of 'management for results'), and abolish 'command and control' styles of management. (Added: 28-Apr-2003 Hits: 796 )