By Robert Bacal - In this article, we are going to look at some important elements of conflict, how it escalates over time, and suggest a few general strategies for dealing with it. ^pop (Added: 17-Oct-2000 Hits: 3930 )

By Debra Atlas - When a problem erupts between employees, how can you turn a difficult situation around quickly? A close friend, owner of a large and successful chain of furniture stores, recently faced that same challenge. (Added: 1-Oct-2002 Hits: 499 )

By Daniel Eckstein - This article features a questionnaire exploring different ways that couples approach conflict. Five animals-shark. owl, fox. turtle, and teddy bear -are used to represent different conflict management styles characterized by a combination of high ( or low) personal goals and high (or low) relationship goals (Added: 11-Sep-2001 Hits: 1836 )

By Robert Bacal - Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil it's purpose on an everyday level. Managers play a critical role in determining which of these results will come about. (Added: 14-Oct-2000 Hits: 1921 )

By Hal Warfield - I wish everyone was nice and got along . . . What do you do when they're not? (Added: 20-Aug-2002 Hits: 485 )

By Joan Lloyd, CSP - There is a Communications Triangle in most organizations. Once a relationship sails into this danger zone, there’s no guarantee it will ever come back. Ironically, many managers enter the Triangle because they think it’s the right thing to do and they have no idea that the relationship could capsize. (Added: 3-Oct-2001 Hits: 890 )

By Joan Lloyd - I am a manager in a non-profit organization with seven employees reporting to me. I’ve been in this position for two years and I think I’m doing a pretty good job. I used to be in the department I am supervising and when I got promoted everyone except one person seemed thrilled. She wanted the job and feels that she is more qualified. She has been snippy and acts superior to me and ignores some of my requests. I have tried everything I can think of. What do I do? (Added: 13-Aug-2001 Hits: 539 )